Foam tolerance policy

**Foam Tolerance Cuts Information**

**Foam Sheet Tolerance Explanation:**

At Poly-Props Ltd, we take pride in providing high-quality foam sheets to meet your specific needs. We understand that precise dimensions are essential for your projects, and we strive to deliver the best possible products. However, it's important to note that foam sheets, like many other materials, come with a standard tolerance level.

**Tolerance Range:**

Each foam sheet that we sell comes with a tolerance of -0.5mm to +0.5mm from the specified dimensions. This tolerance range ensures that the foam sheets you receive may vary slightly in size from what you initially purchased. The 0.5mm tolerance is an industry-standard practice and is common in various materials due to factors like manufacturing processes and material properties.

**Reason for Tolerance:**

Foam materials are subject to slight variations during the manufacturing process. These variations can be influenced by factors such as temperature, humidity, and cutting methods. While we employ rigorous quality control measures to minimize these variations, it's important to understand that achieving absolute precision within fractions of a millimetre is challenging for foam materials.

**Managing Customer Expectations:**

We value our customers and want to ensure that you clearly understand our product specifications. By communicating the 0.5mm tolerance range, we aim to manage your expectations and provide accurate information about the size variations that may occur with your foam sheets.

**Tips for Project Planning:**

To help you plan your projects effectively, we recommend keeping the following points in mind:

1. **Order Slightly Larger:** If your project requires precise dimensions, consider ordering foam sheets slightly larger than your exact needs. This will allow you to sand down the foam to achieve the desired size.

2. **Test Cuts:** Before making critical cuts or designs, we advise making test cuts on a smaller piece of foam from the same batch. This will help you ensure that your final project will meet your expectations.

3. **Communication:** If your project demands strict adherence to exact dimensions, please communicate your requirements with our customer service team at the time of ordering. We can work with you to explore potential solutions.

**Customer Satisfaction:**

Your satisfaction is important to us, and we strive to provide you with the best possible experience. If you encounter any issues with your foam sheets, including size discrepancies within the specified tolerance, please reach out to our customer service team. We're here to assist you and address any concerns you may have.

Poly-Props Ltd. is committed to transparency, quality, and delivering products that meet the highest standards. Thank you for choosing us as your foam supplier.

If you have any further questions or require assistance, please don't hesitate to contact us.


This information page is intended to provide an overview of our foam tolerance cuts policy. For the most up-to-date and accurate information, please refer to the official technical provided by Poly-Props Ltd.